[Lazarus] Building help files: the nitty-gritty
reinierolislagers at gmail.com
Thu Jul 19 10:25:21 CEST 2012
On 19-7-2012 10:09, Graeme Geldenhuys wrote:
>> > Having a decent manual, possibly with weak linkage to the app so that it
>> > opens on the right page (something that PDF is bad at) is a different issue.
> We even have one-to-one training sessions on our applications and
> business practices (we are a franchise business)... and amazingly we
> still get phone calls about certain things. :)
<cynical>As always, it's a careful balance between providing help
that nobody reads versus not providing any help which users can then
complain about ;)</cynical
 And the advanced version: help that actually helps vs help where
some keywords are thrown together in order to give the appearance of
having made the effort...
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